Directory

Always Dial 111 in an emergency or if you or someone you know is in immediate danger

During your journey working with rangatahi, you might need support from other services. Here is a list of agencies, helplines and support services to help you along the way.

Start Healing

START provides early intervention, counselling and support for those who have experienced sexual violence or other trauma.

Email

admin@starthealing.org

Location

18 Queenswood Gardens,
Christchurch, 8052

Lifeline

A confidential crisis helpline for brief intervention counselling support for all areas of concern.
(24 hours, 7 days)

CAF, Child, Adolescent & Family Emergency Team

CAF provides specialist community and inpatient mental health services in Canterbury.

Crisis Resolution

Crisis Resolution provides 24 hour advice for people presenting crisis associated with a known or suspected mental health problem.

1737 Need to Talk?

Support from a trained counsellor

Call

Free call or text 1737

Are you OK?

If someone is witnessing or experiencing violence or want to change their own behaviour

Youthline

Counselling and support services for rangatahi in NZ

Email

talk@youthline.co.nz

0800 What's Up

Phone counselling from Monday to Friday, midday-11pm and weekends 3pm-11pm

MIRROR Services

Counselling Service for Children and Youth

Location

7/8 Floor Evan Perry house, 43 Princes Street, Dunedin

SASH

Sexual Abuse Support and Healing

Location

Nelson/Malborough/West Coast

Safe to Talk

Counselling support for those affected by sexual harm

Aviva

Sexual assault support services, family violence services, reach-out service for those at risk of using violence and more. Based in Canterbury

New Zealand Sexual Health Clinics

For a list of local Sexual Health Clinics visit www.nzshc.org/clinics

Depression Helpline

Suicide Crisis Helpline

The Lowdown

For hauora, identity, culture and mental health support

Call

Free text 5626

Email

team@thelowdown.co.nz

Anxiety Helpline

InsideOUT

LGBTQIA+ National organisation offering information, resources, training and support to schools, workplaces, organisations, whānau and community and individuals who identify as rainbow youth in Aotearoa

Email

hello@insideout.org.nz

Outline

Confidential free all-ages Rainbow affirming support line

North Island Rainbow Youth Services

Support services for rangatahi, whānau, and wider community in Auckland, Northland, Taranaki and the Bay of Plenty

Web

Asian Family Services Helpline

Sexual Wellbeing Aoteroa

See website to book confidential appointments at a local clinic with a Doctor or Nurse.
For a confidential phone clinic call 0800 372 546 (8am-6pm weekdays or 9am-1pm Saturdays)

Alcohol Drug Helpline

Call 0800 787 797 (adult) - 0800 797 984 (youth) - free text 8681 (24/7)

Oranga Tamariki - Ministry for Children

If you are worried for rangatahi or need to make a report of concern or general enquiries.